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Frequently Asked Questions Page

HOW DO I CONTACT  SUNRISE SOLUTIONS ?

Phone:  303-469-4217   Fax:  303-460-7386   Cell: 303-775-8142
EMAIL:  web@hidensleeps.com    (or use form below)
MAIL TO
Sunrise Solutions,  6906 Saddleback Avenue,
Firestone,  CO  80504

Questions, comments, concerns regarding our products?  Look below in the FAQs.  If not answered there, send your inquiry to our Hide N Sleep expert "SUNRISE" via form below.  Type your information in blocks provided (use tab key or mouse to move between fields) when finished Click SEND.
 

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(FAQ's)  Frequently Asked Questions

Table of Contents

  1. Why would my bird need a Hide N Sleep?
  2. What size Hide N Sleep should I get for my bird?
  3. Front or Side Door Cover Design - Why 2 different openings and which do I choose?
  4. Will the Hide N Sleep take up too much room in the cage?
  5. What is the difference between Hide N Sleep and other tent like enclosures?
  6. Is a flat surface okay for my bird?
  7. What is the bottom of the Hide N Sleep, is it fabric or just a hard board?
  8. Won't my bird just stay inside the Hide N Sleep and not come out?
  9. If my bird wants to hide, does that mean the bird is ready to breed?
  10. Will my bird destroy a Hide N Sleep?
  11. What fabric colors are currently available?
  12. Can more than one bird share a Hide N Sleep?
  13. I live in CANADA and am wondering where I can purchase Hide N Sleeps?
  14. Where can I find Hide N Sleeps, Screwballs & other Sunrise Solutions Products locally?
  15. Do you sell your products to stores etc. ?

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Why would my bird need a Hide N Sleep?  Hide N Sleep provides a reliable shelter.  A private, secure place can reduce stress and help a bird's attitude.  Your bird should not be "on display" constantly.  We teach in our wildlife programs that FOOD, WATER, and SHELTER are the basic necessities of life.  What is usually missing from our pet bird's environment is Shelter.  Shelter is not just a cage, nor a part-time cage cover but a safe haven from everyday things that is always available to them.

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What size Hide N Sleep should I get for my bird?  Based on average bird sizes and common cage space the Size Guide on our Products and Pricing Page should help you select the best size Hide N Sleep for your bird.  It should "fit" your bird comfortably allowing room for the tail, too.  If you find your parrot is between sizes, consider the bird's behavior.  If it really likes to snuggle, go with the smaller size.  If you think additional play room for chew toys is more appropriate for your "toy nut", choose the larger one.   Still not sure?  Contact us for assistance with your particular birds.  We want you and your parrots to be happy!

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Front or Side Door Cover Design - Why 2 different openings and which do I choose?    Again we believe in choices for parrots.  The Front Door opening refers to the cover opening being on the short side of the base rectangle of the Hide N Sleep.  The Side Door is on the long Side.  For example a Medium HNS has a 7"x11" base.  Front would be on the 7" side, Side on the 11".   Placement in the cage is one deciding factor.  Picture where in the cage the Hide N Sleep will go, how it will fit best. and where the perch access will be.  The Front Door provides a deeper roosting area yet is good for curious birds who want to sit in the doorway and peek out at the world.  The Side Door gives more privacy to shy birds who may want to lay across the back of the Hide N Sleep and watch the door opening.  It may not matter to some birds and they'll enjoy whichever you choose for them.  But do keep these considerations in mind when choosing for your parrot.

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Will the Hide N Sleep take up too much room in the cage?  No, don't think of it that way.  Realize that the Hide N Sleep actually becomes part of the bird's cage environment.  That same portion of space is still there, it just becomes a covered room within the same cage.   Be sure however, that your current cage is already an appropriate size for your specific type of bird(s).

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What is difference between Hide N Sleep and other tent-like enclosures?   Sunrise Solutions' patented Hide N Sleep is not only the First "room within a cage" but we pride ourselves on the quality of our products, the safety that went into design and construction and our anticipation that parrots may chew things!  Being the first to realize parrots needed this type of habitat, we took our time with design and materials.  It surprises some people how long a Hide N Sleep can last!  But, since all birds are different remember we do also offer replacement parts so that you do not have to buy the entire unit every time your bird gets chew happy!  Maintaining the Hide N Sleep by proper washing/drying and adding replacement parts as needed keeps it safer for your parrots.  Please see our Comparison chart which will answer your question more fully with important details.

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Is a flat surface okay for my bird?  Yes and it is actually beneficial, especially for birds with foot problems related to gripping.  Also, in the wild, birds are free to choose all types, sizes and textures of foot surfaces, including flat areas.  Our birds should have the luxury of that Choice, too.  Some parrots actually prefer to relax on a flat surface instead of having to constantly grip perches.

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What is the bottom of the Hide N Sleep, is it fabric or just a hard board?  The bottom of the Hide N Sleep is neither fabric, board or cardboard.  It IS made of textured, high density polyethylene; the same material that safe human baby toys are made of.  The Hide N Sleep floors and ceilings (as well as other parts) DO NOT contain any polyvinyl chloride or phthalates. The floors are, as are other components of the HNS, replaceable should you need extra parts and completely washable.

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Won't my bird just stay inside the Hide N Sleep and not come out?  Generally No.  A healthy bird will use the Hide N Sleep as a private retreat.  (A known ailing bird will most likely spend more time inside its HNS to comfortably recuperate and that can be good; be sure to know via your avian vet if there is a problem first.) A normal parrot will naturally come out to see YOU, eat, play, etc.  Some circumstances can however motivate a parrot to stay inside the Hide N Sleep for longer than normal periods of time.  For instance when I, Sunrise, have a parrot sitter, I spend more time inside my Hide N Sleep than normal, pouting till MY people return!

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If my bird wants to hide, does that mean the bird is ready to breed?  No, not necessarily.  It's a myth that only breeding birds seek to crawl into chambers.  Parrots are a prey species and appreciate a place to hide.  Another myth is that only Conures like to hide and tunnel.  All birds share the same instincts related to Territory, roosting places, fight or flight Privacy and benefit from a private enclosure within their habitat, year round.

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Will my bird destroy a Hide N Sleep?  Generally no, however we know parrots will be parrots.  A vast majority of our customers are pleasantly surprised that their birds do not destroy their Hide N Sleep.  Perhaps because they enjoy it so much.  For our customers with birds that like to remodel everything, we do offer suggestions on preserving their Hide N Sleeps.  AND, then there's always our Replacement Parts.  ALL Hide N Sleep parts are sold separately to keep the unit safer.  No need to buy the whole thing again if you don't really need to.  We want you and your parrots to be happy!

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What fabric colors are currently available?   See Fabric Colors for current patterns.

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Can more than one bird share a Hide N Sleep?  Yes, but you know your parrots best.  IF they get along and already share the same cage, roosting area and toys, test out a shared Hide N Sleep with them.  Some birds may still prefer to have their own.

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I live in CANADA and am wondering where I can purchase Hide and Sleeps?    There are
no bird stores in Canada that carry our products yet, but we welcome any who are interested!    Meanwhile, you can order directly from Sunrise Solutions.  We accept MasterCard, VISA, Check or Money Orders via phone call or postal service. Sample postage to Canada:  SML Hide N Sleep -- $11.95,  Jumbo Hide N Sleep -- $14.95  U.S.

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Where can I find Hide N Sleeps, Screwballs & other Sunrise Solutions products locally?  We 're not in all those bird stores yet but we'll keep flying and talking to spread the word.   If there's a store in your area that would like to carry Sunrise Solutions products, please let us know or have them contact us.  Thank you.  Meanwhile see Locations for current information on where to buy in your area.

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Do you sell your products to stores, etc.?  YES,  if you are a bird or pet store or catalog and are interested in carrying our products,  please contact us for pricing, requirements and more information.  Include your name, business name, address and phone number. 

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